Kelma: the AI phone assistant that answers your callers
Every call gets an answer, in your caller's language. Kelma is ABALSIA's AI phone assistant. It answers your customers' and callers' questions, in any language, and you tailor it to your organisation: voice, opening hours, languages, call forwarding, ticket creation and callback requests from a human agent.
Answering your callers, in any language
Kelma picks up and answers your customers' and callers' questions. It understands and replies in any language, so every caller is served in their own.
Tailored to your organisation
You set Kelma up yourself, to suit your needs:
- the voice: female or male;
- the hours during which it answers;
- the languages offered;
- call forwarding to your teams, or not;
- ticket creation from calls;
- callback requests from a human agent, when the caller wants one.
Connected to your tools
Kelma currently integrates with several CRMs: Salesforce, Odoo, Zendesk and HubSpot. Conversations and tickets land directly where your teams already work.
Request a demo
We show you Kelma in action, with your questions and your settings. Request a demo
Frequently asked questions
Who is Kelma for?
Abalsia's client companies that want an AI assistant to answer their customers' or callers' questions over the phone.
Which languages does Kelma speak?
Kelma can answer in any language, and you choose which ones you offer.
What can be customised?
The voice (female or male), opening hours, languages, call forwarding, ticket creation and callback requests from a human agent.
Which CRMs does Kelma integrate with?
Currently Salesforce, Odoo, Zendesk and HubSpot.